This is an 'Essential' Tool if you are REALLY Serious About Creating a
Business Online. Many of the BIG Marketers in the World use Butterfly
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Do you want to make your members happy on your membership website? Do
you want them to feel as if they are an integral part of your website?
Do you want them to feel as though their opinion counts? There are a
few ways that you can do this, and by doing these things you may find
that you are gaining more paid members than you already had.
Polls
The first thing that you should put on your membership website are
polls to get the opinions of your members. When you have the poll
results, make them public so that everyone can see them. If the poll
was to ask them what they would like to see as part of the site, make
sure that you follow through on that so that they see you take their
opinion seriously.
Forums Have a forum where the members can post suggestions and ideas
that they have for the site, as well as questions that they have for
you. Make sure that you check this forum frequently and address the
questions and suggestions that the members have made. People appreciate
it when they know that they are being heard.
Available The last thing that you should do is to make yourself
available for questions or problems that your members might have. You
can do this by having a contact form, giving them your instant
messenger information, or having a guest book. You can also have all
three, so that anyone who wants to get in touch with you can, since not
everyone uses instant messengers. You want to let your members know
that you are there for them and that you will address their concerns
and problems.
Take it from someone who knows - the biggest problem that people
usually have on membership sites is when they are ignored and when they
think that the site owner doesn't care about them or their needs. No
matter how good your site is, if you don't show that you care about
your members they are going to leave and take their money wit them.
One of the biggest parts of a membership website is having good
customer service. That means that you are available to your members,
and that you treat their cares and concerns as if they were your own.
Good customer service is what keeps members and makes them want to tell
their friends and family.
Membership
Master
"Now You Can
Kick The Technical Roadblocks Out of Your Way And Focus On Building
Your Own Membership Site... the Right Way!"
Look over the
shoulder of a real membership owner to see how you can setup a
membership site quickly from scratch.
